Dave Nowak is a Client Services Manager in WorkSafeBC's Nanaimo office, responsible for leading claims staff who are assisting injured workers maximize their recovery and return to suitable employment. Dave has been with WorkSafeBC since 2012, and was initially hired as a trauma case manager in the Courtenay office. Dave has his BSc. in Kinesiology and before joining WorkSafeBC, he worked for 15 years in disability and recovery management in Vancouver and Courtenay, B.C.
Presentation: Life of a Claim: From a claim owner’s perspective
- To introduce the roles and duties of those handling claims and managing injured workers
- To enhance knowledge of the claims process at WorkSafeBC including initial adjudication, ongoing management, and claims closure
- To explain WorkSafeBC language specific to our law and policy